Professional Office Cleaning
How often should a professional office be cleaned?
Most offices benefit from 2–5 cleaning visits per week, depending on occupancy, traffic, facility size, and the level of service required.
Do you clean after business hours?
Yes. Most professional offices prefer evening or early-morning service to minimize disruption to employees and clients.
Can you clean conference rooms and executive offices?
Yes. Offices, conference rooms, reception areas, breakrooms, restrooms, common areas, and other designated spaces can all be included in your customized cleaning scope.
Can you restock restroom and breakroom supplies?
Yes. Consumable management can be included as an optional service.
What makes Telos different from other cleaning companies?
Our operating model emphasizes consistent service, built-in accountability, routine quality control, and responsive communication—so you don't have to spend your time managing the cleaning company.
Medical & Dental Practice Cleaning
Can you clean patient and treatment areas?
Yes. Treatment rooms, exam rooms, waiting areas, offices, restrooms, and other designated spaces can be incorporated into the cleaning scope based on your facility's requirements.
Do you work around sensitive medical or dental equipment?
Yes. Our teams follow site-specific cleaning procedures and work carefully around equipment while focusing on the surfaces and areas included in the agreed cleaning scope.
Can you clean after patient hours?
Yes. Most medical and dental practices prefer evening or early-morning service to minimize disruption to patients and staff.
Do you clean and disinfect high-touch surfaces?
Yes. High-touch environmental surfaces can receive additional attention using appropriate professional cleaning and disinfecting products. We establish the specific requirements during your facility walkthrough.
How do you ensure consistent service?
We use clear scopes of work, site-specific procedures, checklists, quality inspections, and responsive communication to maintain accountability.
Churches & Religious Facilities
Can you clean around weekend services?
Yes. We customize cleaning schedules around services, weekday activities, ministries, meetings, and special events.
How frequently can our church be cleaned?
We offer flexible recurring programs, commonly 2–5 days per week, depending on facility usage and your congregation's schedule.
Do you clean nurseries and children's areas?
Yes. Nurseries, classrooms, children's areas, restrooms, and other high-touch spaces can be prioritized within the cleaning scope.
Do you clean fellowship halls and kitchens?
Yes. Fellowship halls, kitchens, offices, classrooms, restrooms, sanctuaries, and common areas can be incorporated into your customized program.
Can you accommodate weddings and special events?
Yes. Pre- and post-event cleaning can be arranged based on scheduling and facility needs.
Childcare & Learning Center Cleaning
How often do you clean childcare facilities?
We typically recommend frequent recurring service, including 5-day-per-week programs, depending on enrollment, operating hours, traffic, and facility requirements.
Are your cleaning products appropriate for childcare environments?
We select professional cleaning products based on the facility and its requirements and can discuss product preferences or restrictions during your walkthrough.
Do you disinfect high-touch surfaces?
Yes. High-touch environmental surfaces are an important focus in childcare facilities and can be incorporated into the facility's cleaning and disinfecting procedures.
How do you help reduce cross-contamination?
We use structured cleaning procedures and color-coded microfiber systems to help separate cleaning tools used in different areas of the facility.
Can you provide additional cleaning when illness is circulating?
Additional cleaning and disinfecting services may be available based on your facility's needs and scheduling.
Fitness & Wellness Facility Cleaning
How often can you clean our facility?
We offer 5- and 7-day cleaning programs for fitness and wellness facilities that require frequent attention.
Do you clean fitness equipment?
Cleaning of designated equipment surfaces and high-touch areas can be incorporated into the scope based on the facility's requirements and equipment manufacturer guidance.
Do you clean locker rooms and showers?
Yes. Locker rooms, restrooms, showers, changing areas, and other designated spaces can be included.
Can you clean outside operating hours?
Yes. We can structure service around your operating schedule to minimize disruption to members and staff.
How do you handle high-touch areas?
We identify high-touch surfaces during the facility walkthrough and incorporate them into the site's cleaning procedures and checklists.
Car Dealership & Automotive Cleaning
How often can you clean our dealership?
Telos offers 5- and 7-day cleaning programs for dealerships that need customer-facing areas maintained consistently throughout the week.
What areas of a dealership do you clean?
Programs can include showrooms, customer lounges, sales offices, restrooms, breakrooms, glass, floors, and designated service-area spaces.
Can you clean before the dealership opens?
Yes. Cleaning schedules can be structured around dealership operating hours to minimize disruption to employees and customers.
Do you clean showroom glass and floors?
Yes. Glass and flooring can be incorporated into the cleaning scope, with additional periodic floor or window services available when needed.
Can different areas have different cleaning frequencies?
Absolutely. High-traffic customer areas may require more frequent attention than offices or lower-traffic spaces. We customize the scope accordingly.
Light Industrial & Manufacturing Cleaning
How frequently can you clean our facility?
We offer recurring 2–7 day-per-week programs, depending on your operating schedule, traffic, and facility requirements.
What areas of an industrial facility do you clean?
Our programs can cover offices, restrooms, breakrooms, locker areas, entrances, common spaces, and designated production-support areas.
Can you work around production schedules?
Yes. We develop the cleaning schedule around your operating hours and facility requirements to minimize disruption.
Do you clean production equipment or machinery?
Our primary focus is facility cleaning. Cleaning specialized machinery, production equipment, or regulated areas would need to be specifically evaluated and agreed upon before being included in the scope.
Can you handle high-traffic floors and common areas?
Yes. Floor care and high-traffic common areas can be incorporated into both recurring cleaning and periodic specialty services.
That machinery answer is important. Don't accidentally position Telos as an industrial-equipment cleaning contractor when that's not your business.
Post-Construction Cleaning
What is included in post-construction cleaning?
The scope can include construction-dust removal, floor cleaning, interior glass, restrooms, fixtures, cabinetry, surfaces, and detailed final cleaning to prepare the facility for turnover.
Can you remove fine construction dust from vents, sills, and fixtures?
Yes. Fine dust settles throughout newly constructed and renovated spaces, so detailed high- and low-surface dust removal can be incorporated into the project scope.
What types of projects do you clean?
Telos can provide post-construction cleaning for commercial offices, medical and dental facilities, retail spaces, churches, childcare facilities, and other commercial properties.
Can you work around construction deadlines?
Yes. We understand that final cleaning is tied closely to project schedules and turnover dates. We establish staffing, scope, and timing based on the project's requirements and schedule.
Can you perform final cleaning before turnover or occupancy?
Yes. We can prepare the facility for owner walkthroughs, final presentation, tenant occupancy, and project turnover.
I prefer “turnover” to promising that you're preparing something for inspection. The GC controls a lot more than just cleaning when it comes to passing inspections.
Move-In / Move-Out Commercial Cleaning
What is included in a commercial move-in or move-out cleaning?
Services can include detailed cleaning of offices, restrooms, breakrooms, floors, interior glass, fixtures, cabinets, and other interior surfaces based on the condition and scope of the facility.
Can you clean a facility before employees move in?
Yes. A detailed pre-occupancy cleaning can help ensure the facility is clean, presentable, and ready for employees, customers, or tenants.
Can you prepare a space for a new tenant?
Yes. We provide turnover cleaning for commercial spaces between occupants to help owners and property managers present a clean, professional facility.
Can carpet and hard-floor services be included?
Yes. Carpet cleaning and appropriate hard-floor services can be incorporated into the project when needed.
How far in advance should we schedule?
As soon as your move or turnover date is known. Earlier scheduling gives us more flexibility to coordinate the necessary labor, equipment, and project timeline.
General Telos FAQs
I would then finish the page with one universal section rather than repeating these answers under every industry.
How do I know the cleaning was actually completed?
Telos uses defined scopes of work, site-specific checklists, documented quality-control processes, and routine inspections to maintain accountability and identify issues before they become recurring problems.
Who do I contact if something needs attention?
You have a direct point of contact with Telos. Our goal is responsive communication and prompt resolution without making you chase down your cleaning provider.
Are you insured?
Yes. Telos Cleaning Solutions maintains commercial insurance appropriate for our cleaning operations.
Do you customize your cleaning programs?
Yes. Every program is built around the facility's size, operating hours, traffic, cleaning frequency, priorities, and agreed scope of work.
What areas do you serve?
Telos serves commercial facilities throughout Lake Wylie, Clover, Fort Mill, Tega Cay, Rock Hill, York, and the greater Charlotte area.
How do we get started?
We begin with a facility walkthrough to understand your current setup, priorities, schedule, and service requirements. From there, we develop a customized cleaning plan and proposal.
